Last updated: April 14, 2026
Who We Are
First Lite SBS is an online retailer dedicated to offering high-quality outdoor apparel and gear. We serve customers across the contiguous United States with a focus on reliable products, transparent policies, and exceptional customer service.
Our Company
First Lite
Business address: 561 Janesville St, Oregon, WI 53575, United States
Customer service email: info@firstlite.sbs
Phone: +1 608-400-7117
Service hours: Monday – Friday, 9:00 AM to 6:00 PM (Central Time Zone)
What We Offer
We curate a selection of performance-driven outdoor clothing – from base layers to outerwear. Every product in our store is chosen for its durability, comfort, and functionality in real-world outdoor conditions.
Why Shop With Us
Free shipping on all orders to the 48 contiguous United States
30-day free returns – no restocking fees, no hidden charges
Fast processing – orders ship within 1–3 business days
Secure checkout – Visa, MasterCard, and PayPal accepted
Real customer support – reach us by phone or email during business hours
Our Commitment to Transparency
We believe that clear, honest policies build trust. That is why our shipping, return, and privacy policies are written in plain language and consistently applied. When you order from First Lite SBS, you will never encounter unexpected fees or misleading promises.
Get in Touch
Have a question about sizing, an order, or a return? Contact us at info@firstlite.sbs or call +1 608-400-7117. We are here Monday through Friday, 9 AM – 6 PM Central Time.